At The Gita Jar, we are committed to providing quality products. If you encounter any issues, please review our refund and return policy below.

1. Returns

1.1. We accept returns only for products that are damaged during shipping or delivery. 1.2. If you receive a damaged product, please contact us immediately at thegitajar@gmail.com with photos or proof of the damage. 1.3. Once we confirm the damage, we will either issue a refund or send a replacement product, based on your preference.

2. Refunds

2.1. For damaged products, refunds will be processed after the damage is verified. The refund will be credited to your original payment method within 3-5 business days. 2.2. No refunds or returns will be accepted for products that are received in good condition and as described.

3. Non-Returnable Items

3.1. Products that are undamaged or used will not be eligible for return or refund. 

4. Shipping Costs

4.1. In the case of damage, we will cover the shipping costs for sending a replacement product.

5. Contact Us

5.1. For any questions or issues regarding refunds or returns, please contact us at thegitajar@gmail.com